Z+S Policies

terms +
conditions.

A coastal minimalist ensuite shower featuring ribbed stone tiles, soft tan towel and white bathroom tapware — bathroom design inspiration from Zephyr and Stone.

LEGAL

Privacy Policy.

Last updated: 02/06/2026

At Zephyr and Stone, your privacy matters to us. This policy explains what personal information we collect, how we use it, and the choices you have. By using our website, services, downloading our guides, enrolling in our courses, or signing up to our communications, you agree to this policy.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and where relevant, the General Data Protection Regulation (GDPR) for visitors located in the EU or UK.

WHO WE ARE
We are Zephyr and Stone Pty Ltd (ABN 95 326 866 285), an Australian home design strategy business offering interior design consulting, digital design guides, and online courses. You can contact us via our contact page or by emailing info@zephyrandstone.com.au.

WHAT INFORMATION WE COLLECT
We collect personal information you provide to us, including:

  • Name, email address and contact details when you subscribe, enquire, or purchase

  • Payment information when you make a purchase (processed securely via Stripe and other third-party providers — we do not store full payment details)

  • Project details when you book a consulting service or enrol in a course

  • Information you share via comments, surveys, or social media interactions

  • Technical data including IP address, browser type, device, and pages visited via cookies and analytics tools

HOW WE USE YOUR INFORMATION
We use your information to: 

  • Provide our services, deliver products and courses, and respond to enquiries

  • Send marketing communications (only where you've subscribed — you can unsubscribe at any time)

  • Improve our website, services and customer experience

  • Process payments and fulfil orders

  • Comply with legal obligations

COOKIES AND ANALYTICS
Our website uses cookies and similar tracking technologies to improve your experience and analyse site performance. We use:

  • Google Analytics to understand how visitors use our site

  • Meta Pixel / Facebook Pixel to measure ad performance and audience insights

  • Hotjar to understand user behaviour and improve the site

You can disable cookies through your browser settings or opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

THIRD PARTY SERVICES
We use trusted third-party providers to operate our business, including:

  • Squarespace (website and e-commerce platform)

  • Kajabi (course delivery and email marketing)

  • Stripe / PayPal (payment processing)

  • Instagram, Pinterest, TikTok, LinkedIn, Facebook (and other social media platforms)

These providers may collect and process your information under their own privacy policies. Please review their policies for full details.

SHARING YOUR INFORMATION
We do not sell your personal information. We only share your information:

  • With service providers who help us deliver our services (under strict confidentiality)

  • Where required by law or to comply with legal obligations

  • With your consent

INTERNATIONAL DATA TRANSFERS
Some of our service providers (e.g. Squarespace, Kajabi, Mailchimp) store data outside Australia. We take reasonable steps to ensure your information is protected to a standard equivalent to Australian privacy law.

SECURITY
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. When data is no longer required, we destroy or de-identify it.

YOUR RIGHTS
You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your information (subject to legal exceptions)

  • Opt out of marketing communications at any time

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

  • If you are located in the EU or UK, you also have rights under GDPR, including the right to data portability and to object to processing.

To exercise any of these rights, please contact us at info@zephyrandstone.com.au.

CHILDREN’S PRIVACY
Our services are not intended for anyone under the age of 16. We do not knowingly collect information from minors.

UPDATES TO THIS POLICY
We may update this policy from time to time. The latest version will always be available on this page, with the last updated date at the top.

CONTACT US
If you have any questions, concerns or requests regarding your privacy, please contact us:

Email: info@zephyrandstone.com.au
Postal: PO BOX 1407 Paradise Point QLD 4216 Australia