terms +
conditions.

The Website and Services, operated by Zephyr and Stone ABN 95 326 866 285, are subject to our Terms and Conditions. By using the Website or Services, you agree to these terms. Users under 18 need parental consent. Any use not in line with these terms may lead to agreement termination. Your legal rights remain unaffected. If you disagree with the terms, please stop using the Website and Services.

Services

The Website and Services offer information, education, and community resources via downloadable resources and materials. The content on the Website is for general information only and does not guarantee results for every individual or business. We provide information in good faith but cannot assure its accuracy, reliability, or completeness at all times. Your reliance on this information is at your own risk, and we don't guarantee suitability or specific results.

Use

You must use the Website and Services as indicated. You agree to act responsibly and follow the law. Do not disrupt the platform, servers, or networks. Do not use it for illegal activities or infringe on rights. Commercial use or sharing with third parties is not allowed. Only use the content for personal use as outlined in the Terms and Conditions.

Credit Cards and Payment Security

Foreign currency payments will be reconciled at the payment date with exchange rates and transfer fees applied. Rejected charges may lead to service suspension or termination. We are not responsible for credit card issues, except for our fraud or negligence. You authorize us to charge your credit card for unpaid charges. You cannot make chargebacks or change card info without notifying us.

Payment Gateways and Merchants

We use payment processors, and you must comply with their terms. They securely collect your information during transactions. You agree to provide accurate personal information. We may change the payment gateway without notice. Any dealings with merchants found on our Website are solely between you and them. We are not responsible for any damages or losses related to your purchases from these merchants.

Purchased or Free Content

We offer templates/forms for download or sale on this Website. You are given a limited license to use them for personal or internal business use. Copying, modifying, or selling them without our consent is not allowed.

We also provide resources in exchange for your email address. You have a limited license to use these resources for personal or internal business purposes, but you can't copy, alter, or create derivative works from them.

By downloading free content, you agree to use it personally or internally, without selling or creating competing products or services based on it.

Community Guidelines

Our online community is vital, and everyone must follow these rules to keep it safe and ethical. Disrespectful conduct is not allowed. Do not create offensive or harassing content based on religion, race, nationality, orientation, age, gender, or disability. No defamation, stalking, bullying, or intimidation. Threatening language, harm, or dishonesty is not tolerated. Impersonation or misrepresentation is prohibited. We may suspend or terminate access for violators and report to authorities if necessary. To report violations, email us.

Communication

The Website and online community include various Communication Services for public or group interaction. Use them responsibly for relevant content you own or have the right to share. Do not harass, defame, post inappropriate material, distribute viruses, or violate rights. We are not obligated to monitor but can review and remove content at our discretion and terminate access. We can also disclose information as required by law. We do not endorse Communication Services content and disclaim any liability. Follow usage limitations for uploaded materials.

User-Generated Content

You can post information, photos, and more (User-Generated Content) on the Website and Communication Services. You are responsible for what you post. We may monitor and edit your content if necessary. You indemnify us for any liability related to your content. We do not endorse User-Generated Content and are not responsible for its accuracy or legality. Verify any claims in User-Generated Content yourself.

Third-Party Information and Links

The Website may link to third-party sites for information. We are not responsible for their content, services, or resources. These links do not imply our endorsement. We cannot guarantee accuracy, legality, or safety. Our Terms and Conditions apply to our Website and Services, not third-party links. You are responsible for any risks. We may feature third-party information like guest interviews but can't verify its accuracy.

Media Consent and Release

By consenting to content related to the course, such as images, reviews, or testimonials, you authorise ZEPHYR AND STONE to use them in various media for marketing, promotion, or information purposes. You release ZEPHYR AND STONE from privacy expectations, liability, and claims regarding the publication of this content. You will not receive ownership rights or compensation for it.

Termination

We may, at our sole discretion, immediately suspend or terminate your access to the Website or Services with no liability to you or third parties for the following reasons: (a) You violate the Terms of Use or related policies. (b) You engage in wilful or serious misconduct. (c) You fail to pay fees within 28 days. (d) You pose a risk to us. (e) Unexpected technical issues arise. (f) Law enforcement or government authorities request it. (g) You request it.

Disclaimer

Website Content: The information on this Website and the downloadable resources are for educational purposes only. They are not a substitute for professional advice, such as legal, financial, or medical advice. Seek guidance from licensed professionals who understand your specific situation.

Errors and Omissions: While we aim for accuracy, this Website is a general information resource and may contain errors. Verify information from this Website before taking any action.

User's Responsibility: By using this Website, you accept personal responsibility for your actions and any consequences, whether positive or negative, resulting from the information and resources available here. Conduct due diligence before acting on any suggestions or recommendations from this Website.

We may decide on refunds according to the Competition and Consumer Act 2010 (Cth).

We are so confident you’ll love our digital products, we offer a 100% money-back guarantee within 14 days of purchase.

We do not offer refunds or exchanges for change of mind.

No refunds or exchanges for sale items.

Zephyr and Stone reserve the right to alter our pricing at any time or to update these terms and conditions without notice.

We do not offer refunds or exchanges for change of mind.

You can reschedule your Design Date if circumstances change and your consultation time no longer suits you. A change made 24 hours or more before your booked time will not incur any fees. A change made within 24 hours of your booking will incur a 20% re-booking fee.

If your circumstances change and you need to cancel your Design Date, you must provide a minimum of 48 hours’ notice. The Design Date fee will be refunded minus a 20% service charge.

At Zephyr and Stone, we believe in transparency and honesty when it comes to our business practices. As part of our commitment to providing valuable content and recommendations, we participate in various affiliate marketing programs. This means that we may earn a commission when you make a purchase through our provided affiliate links or by using our unique discount code.

What is an Affiliate Link?

An affiliate link is a specific URL that contains a unique identifier assigned to us. When you click on one of these links and proceed to make a purchase on the linked website, we may earn a commission from that transaction. Please note that using our affiliate links will not affect the price you pay for the product or service.

How Does Our Unique Discount Code Work?

In addition to affiliate links, we may also offer a unique discount code exclusively for our audience. When you use this code during checkout on the respective merchant's website, we may earn a commission on the sale.

Product Recommendations

We only promote products and services that we genuinely believe in and have personally tested or thoroughly researched. Our recommendations are based on their quality, relevance, and value to our audience.

We always aim to provide honest and unbiased opinions, regardless of our potential earnings through affiliate links or discount codes. Our primary goal is to assist you in making informed decisions and enhancing your shopping experience.

Your Support

By using our affiliate links or discount codes to make a purchase, you are supporting Zephyr and Stone and enabling us to continue creating valuable content and recommendations. We deeply appreciate your support, as it allows us to keep our website running and offer more useful insights and guides to our audience.

If you have any questions about our affiliate partnerships or how they work, please do not hesitate to reach out to us. Your trust is of utmost importance to us, and we will always strive to be transparent about our business practices.

Thank you for being a part of the Zephyr and Stone community and for supporting our efforts to bring you the best recommendations and content possible.

All products sold in our shop are digital in nature and delivered online, so shipping is not applicable. No shipping costs will be added to your order.

Products are delivered digitally through Squarespace and available immediately after purchase. After purchase, you will find a link to download your purchase(s).

Additionally, a download link to access your purchase will be delivered to you via email through the email address you provided in your order.

If at any time you have trouble finding or accessing your order, please contact us at info@zephyrandstone.com.au